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Staff Augmentation

Offshore

A complete offshore delivery centre — team, management, process and reporting.

Offshore — representative deliverable
Overview

Offshore

At a certain scale, individual seats stop being the right unit. If you need fifteen or thirty people, you do not want fifteen reporting lines into your own managers — you want a delivery centre with its own leadership, process and accountability, reporting to you at a summary level.

Offshore delivery gives you that: a dedicated team with its own team leads, quality function and project management, running your work to your standards and reporting on throughput, quality and capacity. Your managers direct priorities rather than supervising individuals.

Everything else that makes an offshore centre work comes with it — facilities, IT, security compliance, business continuity, recruitment and training — because those are the parts that sink captive offshore attempts, not the hiring.

What you receive

Every item below is issued in your own template, with your layer conventions, title block and revision scheme.

  • Dedicated team of 10–50+ with its own leadership structure
  • Team leads and an embedded quality function within the team
  • Dedicated project management reporting to your programme leads
  • Process documentation and standard operating procedures built with you
  • Facilities, IT infrastructure and security compliance
  • Recruitment and training pipeline for team growth
  • Throughput, quality and capacity dashboards
  • Business continuity and disaster recovery arrangements
  • Client-specific security controls — restricted network, named personnel, physical separation
  • Quarterly business review with your senior stakeholders

Production detail

Team size10 to 50+ people
Setup time6–12 weeks to full operation
GovernanceMonthly operational review, quarterly business review
ReportingLive dashboards plus a monthly written report
SecurityClient-specific controls including physical and network separation
Contract termTypically 2–5 years with annual review
ContinuityDocumented BCP and DR, tested annually

Software and formats

We work in your toolchain. If something you use is not listed, ask — the list below is only what we use most.

Whatever your organisation uses — licensing and infrastructure arranged by us

Frequently asked

Management layer and accountability. An offshore centre has its own leads, quality function and project management, and reports to you on throughput and quality rather than requiring your managers to supervise individuals. Above roughly ten people that difference becomes the whole point.

In most cases yes, including physically separated work areas, restricted or air-gapped networks, named-personnel clauses, device restrictions and client-controlled access. Tell us the requirements early — some of them affect facility planning and therefore the setup timeline.

That is a legitimate strategy and we will support the transition, including staff transfer arrangements where individuals agree. Build-operate-transfer is an explicit option and we would rather structure it openly at the start than have it become a dispute.

Six to twelve weeks to full operation, depending on team size and security requirements. Recruitment and training run in parallel with facility and IT setup, and a smaller initial cohort can usually start producing before the full team is in place.
Periodic All services
Step 4 of 4 in Staff Augmentation

Send one offshore job and see how we work

Scope, price and programme come back in writing before anything starts. Most first projects are a single deliverable so you can judge us on output, not on a pitch.

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